Available Features

Minimize your capital expenses without having to purchase or lease the traditional phone system that sits at your location. 1Wire’s standard service offering includes unlimited lifetime support for all your future moves, adds, and changes at no additional costs to you. This allows you stay focused on your core business.

  • Cell phone integration
    Disaster recovery
    Find me / follow me technology
  • Email integration
    Voicemail to email
    eFax DIDs (inbound & outbound
    faxing from PC)

Additional Standard Features:

  • Key System Emulation
    all phones Line 1 / Line 2 / Line 3
  • Paging and Intercom
  • Call Recording
  • Auto Attendants
  • Hunt Groups
  • Agent Groups
  • Call Queuing
  • On Hold messaging

Get Live call REPORTING

This service allows you to access and manage your live call statistics for both inbound and outbound calls from your organization. Get instant access to how many calls your customer service group has taken and also how many outbound calls your sales teams have made. The service is available with our standard Hosted VoIP or as a stand-alone product for various SEO and marketing applications.

This service is ideal for:

  • Instant access to inbound call totals by number
  • Instant access to outbound calls made
  • Call center queueing with hold times and abandoned calls included
  • SEO and marketing campaign traffic management

Available Services

While our core business has always been Hosted VoIP, we are also an Internet Service Provider or ISP. Our product service offering is broad to meet our customer base unique geographical needs. Take a look.

Internet options that we offer:

  • DSL (Utah only)
  • T1 (Nationwide)
  • Utopia Fiber Access (Utah only)
  • Etherent (Nationwide)
  • Fiber Optic Point to Point(Utah only)

SIP Trunking

SIP Trunking is a way to connect your VoIP gateway and/or legacy telephone system to the conventional telephone network for sending and receiving calls at dramatically reduced costs. By allowing legacy PBX the ability to connect to our VoIP platform, larger organizations have benefited by lowering their monthly telecom expenses vs. their traditional PRI services.

This service is ideal for:

  • PRI Replacement
  • Nationwide DID service (a virtual local presence even if you don’t have an office in the area)
  • Wholesale origination / termination
  • Disaster Recovery (if your PRI T1 ever goes down)

Cat5e / Cat6 / Fiber Optics

Our technicians are all ICC Master Certified Elite Installers. Providing standard 15 year hardware warranty on all cabling jobs. 25 Year hardware and labor warranty upgrades are also available.

A properly designed and installed structured cabling system provides a cabling infrastructure that delivers predictable performance. This infrastructure also has the flexibility to accommodate moves, adds and changes. It maximizes system availability, providing redundancy, and future proofs the usability of the cabling system.

– as defined on cabling glossary

This service is ideal for:

  • Office growth
  • Office expansion
  • New location or relocation

Managing Your Network

If you don’t have the time, skillset or, simply don’t want the responsibility of managing your data network, 1Wire’s Managed Services offer the best solution for organizations that need comprehensive network support.

1Wire makes it easier for you to budget and manage your monthly IT requirements. We provide both reactive services to support your occasional break-fix needs as well as proactive options that manage and monitor your network behind the scenes.

Proactive Services included:

  • Standardized Malware & Virus protection
  • Operating System updates (Windows / OSX / Linux)
  • CPU & RAM Utilization monitoring
  • Hard drive S.M.A.R.T. monitoring

Your Data Redundancy Plan

So your business relies heavily on your internet connection. You now have your phone system added to your network and you want to verify your internet does not go down during phone calls and other important practices during the most important time of the day. 1Wire has a solution you not only can afford but you wont want to live without.

SD-WAN is a network structural design that allows you to take multiple internet connections and manage data fail over. What this means is when one internet connection is having issues, packet failure, or peaking at your bandwidth allotment, our device will automatically determine the best connection and seamlessly transition so that you carry on. This prevents your business from halting all actions during an internet outage, heavy traffic, and other internet issues.

SD-WAN Functions:

  • Dynamic Multipath Optimization
  • Data Fail Over
  • Auto-detection of provider
  • Encrypts your data from point to point
  • QOS ensures voice quality

Control Access to Your Office

1Wire provides physical access control that limits access to campuses, buildings, rooms and physical IT assets. Through key-fobs, biometrics, or electronic keys we can easily control who in your organization has access to your space.

This service is ideal for:

  • HIPPA compliance
  • Building owners
  • After hours occupancy / access logging
  • Asset protection