Our latest demo application is a very unique one.

The client has two offices located in two different states with roughly the same amount of users in each location. The customers stated main goal is to create a “unified system so my employee’s can communicated more easily internally.” Another driving factor stemmed from an upcoming office move from one building to another just down the street. They understood that moving presented an opportunity to consider upgrading their phone system.

We were very eager to design an application for them to address both of these key factors as well as to point out some additional items worth consideration.

To review, the customer’s key factors for researching VoIP:

1. Create a unified system for both offices
2. Replacing aging hardware during a physical move

Additional items they considered:

• Auto Attendant to answer all calls for distribution internally.
• Call phone integration for traveling employee’s.
• Voicemail to email

Our demo phone solution is now installed in the office locations in different states. We now have a working demo environment that allows each office to “extension” dial one another just as if they were in the same physical location. They can now seamlessly transfer calls from one office to the other and effectively leverage their entire employee skill sets across both offices.

We  also provided a high-level hardware VoIP system quote that they told us is roughly 40% less expensive than the analog Mitel system they are also considering.

Week 1 of the demo is going very well and the voicemail-to-email feature is a huge hit.

1Wire Support Team

If your days are getting busier and busier and you just don’t have time to give us a call, this new service is perfect for you’re multi tasking needs to get a question answered while staying on task.

Trying to decide if it’s time to enable your Auto Attendant to answer calls? Need to research how voicemail to email can be enabled for your employee’s? Wondering how cell phone integration can benefit your mobile workforce?

Simply click on the LIVE CHAT icon to engage one of our knowledgable service staff members.

Can VOIP benefit your business?

If you have ever asked yourself this question, and you are curious about our products and services,the answer is now easier than ever to research with 1Wire. Here you can engage one of our Sales consultants to discuss your specific needs or simply to arrange delivery of one of our demo phones to your offices. Either way, we are excited to hear from you and discuss how we can improve your ability to communicate with your office phone system.

This feature is available from every page of our new site in the upper right hand corner.

Please check it out and drop us a line to say hello!

1Wire Support Team

We are very excited to deliver enhanced tools that both allow for better communication with our current customers as well as quicker access to information for all new visitors to our site researching 1Wire Communications.

Can VoIP benefit your business?

Please check out our new Support tab. There you can find easy access to your hosted exchange account, all of the VoIP hardware user guides, as well as voicemail instructions to enhance your day to day experience.

We are also excited to announce the general release of our newest product, Xactview. This is a completely customizable GUI interface between your computer and your phone. Users now have complete “drag and drop” functionality to transfer calls across the company using their mouse instead of the phone itself. Very user friendly.

The interface itself is clean and incredibly intuitive, so learning how to use the tool is a snap.

Best of all, the product comes with a full reporting suite to allow organizations to see real time call statistics such as calls per queue (i.e.Customer Service, Sales, Accounting) calls per hour, and calls per day.

Please give us a call to see how this new product improve communications within your organization.

1Wire Support Team